THE BEST TOOLS COMBINED The Double Loop design process is a comprehensive framework that links the best existing innovation tools in the business with a number of exciting new ones into one consistent design journey. ONE PROVEN METHODOLOGY The methods behind the Double Loop are proven over years of innovation and strategy sessions. And not just by us  dan roam back of the napkin pdf thought leaders, tool creators, and innovators all across the globe. IMMEDIATELY APPLICABLE The book includes the practical step by step guides to bring each tool into practice, and guides you through the entire design journey, all the way from preparation to scaling your business.

Reading how this book describes the design journey through the Double Loop is interesting in itself, but the real value only becomes apparent when you start to bring it into practice and start to combine the visual tools. This is a book for doing design, more than reading about it. We designed and created a totally different kind of experience for the Design A Better Business workshops. We wanted to make sure participants can come earlier, stay overnight and work wherever they want, building, learning, and working as a team. It has to be one immersive learning journey. As a designer, you always need to start from the customer’s perspective! We develop our vision together with customers to make real impact!

This book is designed as a simple and intuitive guide to help you put into use the best tools and processes to design a product, service or business. Their double loop process diagram outlines the design steps and each is clearly explained with many new canvases and examples to help you put the ideas to work for you. Please fill in your details and we will get back to you as soon as possible. When would you like to book Patrick?

Get the first 40 pages of Design A Better Business for free as a PDF! Word of the Year Our Word of the Year choice serves as a symbol of each year’s most meaningful events and lookup trends. It is an opportunity for us to reflect on the language and ideas that represented each year. So, take a stroll down memory lane to remember all of our past Word of the Year selections. Change It wasn’t trendy, funny, nor was it coined on Twitter, but we thought change told a real story about how our users defined 2010. The national debate can arguably be summarized by the question: In the past two years, has there been enough change?

Meanwhile, many Americans continue to face change in their homes, bank accounts and jobs. Only time will tell if the latest wave of change Americans voted for in the midterm elections will result in a negative or positive outcome. Tergiversate This rare word was chosen to represent 2011 because it described so much of the world around us. Tergiversate means “to change repeatedly one’s attitude or opinions with respect to a cause, subject, etc.

Bluster In a year known for the Occupy movement and what became known as the Arab Spring, our lexicographers chose bluster as their Word of the Year for 2012. 2012 saw the most expensive political campaigns and some of the most extreme weather events in human history, from floods in Australia to cyclones in China to Hurricane Sandy and many others. Privacy We got serious in 2013. Privacy was on everyone’s mind that year, from Edward Snowden’s reveal of Project PRISM to the arrival of Google Glass. Exposure Spoiler alert: Things don’t get less serious in 2014. Our Word of the Year was exposure, which highlighted the year’s Ebola virus outbreak, shocking acts of violence both abroad and in the US, and widespread theft of personal information. From the pervading sense of vulnerability surrounding Ebola to the visibility into acts of crime or misconduct that ignited critical conversations about race, gender, and violence, various senses of exposure were out in the open this year.

Identity Fluidity of identity was a huge theme in 2015. Language around gender and sexual identity broadened, becoming more inclusive with additions to the dictionary like gender-fluid as well as the gender-neutral prefix Mx. Xenophobia In 2016, we selected xenophobia as our Word of the Year. Fear of the “other” was a huge theme in 2016, from Brexit to President Donald Trump’s campaign rhetoric. Despite being chosen as the 2016 Word of the Year, xenophobia is not to be celebrated.

Rather it’s a word to reflect upon deeply in light of the events of the recent past. Complicit The word complicit sprung up in conversations in 2017 about those who spoke out against powerful figures and institutions and about those who stayed silent. It was a year of real awakening to complicity in various sectors of society, from politics to pop culture. Our choice for Word of the Year is as much about what is visible as it is about what is not. It’s a word that reminds us that even inaction is a type of action.

The silent acceptance of wrongdoing is how we’ve gotten to this point. We must not let this continue to be the norm. If we do, then we are all complicit. We’re Never Mercurial With Your Word Of The Day Quiz!

Quiz Yourself: Can You Tell Good Luck From Bad? Start your day with weird words, fun quizzes, and language stories. This field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle Ajax powered Gravity Forms. A job aid is a repository for information, processes, or perspectives that is external to the individual and that supports work and activity by directing, guiding, and enlightening performance. Here’s a zip file containing a variety of sample job aids: jobaids. Job Aids in General The Job Aid Job Aid summarizes types of job aids.

The Cube Template provides a template for a 3-d cube. Interesting objects to make with paper. Paper with a surprising number of sides. Print on legal size paper and cut into a flexagon to use.